Every Jade Phoenix 100% cashmere sweater is a one-of-a-kind,
custom-designed creation. The sweaters are adorned with precious and
semi-precious faceted gem jewel buttons or real pearls, and are
unique in their own right. Each sweater is registered and numbered,
and no two are alike.
One extra gem jewel or pearl button accompanies every sweater for
replacement purposes in case of a lost gem. The gem jewel and pearl
buttons are affixed through a very special process, and Jade Phoenix
sweaters gem jewel and pearl buttons come with a lifetime
guarantee--so should any gem button become loose, we recommend that
you send the sweater and the loose/replacement gem to us. The repair
and return of your sweater will be performed at no cost.
In order to maintain the original beauty of the garments, please
follow very carefully the care and cleaning instructions included
with your sweater. If you would like to create a sweater of your
own, please CONTACT
US with specifics, and we will assist you in the design and
execution of your custom sweater.